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Cancellation & Return Policy

Cancellations

You can cancel your order through phone before the product has been shipped. You’re entire order amount will be refunded.

An order cannot be cancelled once the item has been delivered to you.
For industrial & architectural or customized products once inquiry converted than it will not be cancel. In customized products if it will be cancelled than advance amount paid to trademela will not be refunded.
For cancellation you can call us on 91-9216215214, or mail us on customer.care@excelpharma.in

Return Policy

If, for any reason, you wish to change or cancel your order you can do so by calling +919216215214 (9 am to Midnight only) or email care@excelpharma.in Please give at least 48 hours notice before the requested delivery date.

In rare case of service failure or quality complaint, you can write an email to care@excelpharma.in and our team will respond you within 8-12 working hours.